Welcome to Afnar we. At Afnar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website Afnar.com. or interact with our services.
By using our website or services, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
1.1 Personal Information
- Contact Details : Name, email address, phone number, or other contact information you provide when contacting our support team or signing up for services.
- Billing Information : Payment details (e.g., credit card numbers) required for purchasing subscriptions, gift cards, or other products.
- Account Information : Usernames, passwords, or other account-related data if you create an account on our platform.
1.2 Usage Data
- Website Activity : IP address, browser type, device information, pages visited, time spent on the site, and other analytics data.
- Cookies and Tracking Technologies : Cookies, web beacons, and similar technologies to enhance your browsing experience and analyze website performance.
1.3 Customer Support Interactions
- Any information you provide during interactions with our customer support team, including chat logs, emails, or phone calls.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide and Improve Our Services
- Process transactions and deliver products or services you purchase.
- Personalize your experience by recommending relevant content or offers.
- Enhance website functionality and optimize user experience.
2.2 To Communicate with You
- Respond to inquiries, requests, or feedback.
- Send updates, newsletters, or promotional materials (with your consent).
- Notify you about changes to our services or policies.
2.3 For Security and Compliance
- Protect against fraud, unauthorized access, or illegal activities.
- Comply with applicable laws, regulations, or legal obligations.
2.4 For Analytics and Research
- Analyze usage patterns to improve our website and services.
- Conduct research to better understand customer preferences and needs.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:
3.1 With Service Providers
- Trusted third-party vendors who assist us in operating our website, processing payments, or providing customer support.
3.2 For Legal Reasons
- When required by law, regulation, or legal process.
- To protect our rights, property, or safety, or that of our users or the public.
3.3 Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather analytics data. You can manage cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.
Types of Cookies We Use
- Essential Cookies : Necessary for the website to function properly.
- Analytics Cookies : Used to track website performance and user behavior.
- Advertising Cookies : Enable personalized ads based on your interests.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:
- Encryption of sensitive data (e.g., payment information).
- Secure servers and firewalls.
- Regular audits and updates to our security protocols.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
6.1 Access and Correction
- Request access to the personal information we hold about you.
- Correct or update inaccurate or incomplete data.
6.2 Deletion
- Request deletion of your personal information, subject to legal obligations.
6.3 Opt-Out
- Opt out of receiving marketing communications or targeted advertisements.
6.4 Data Portability
- Request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at info@afnar.com. We will respond within 1day.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information immediately.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email : info@afnar.com
- Phone : +212679286815
